Programming & Community Lead

Full-time · TBD · TBD

Role type: Full-time · Function: Programming & Community · Location: TBD · Compensation: TBD

Role overview

The Programming & Community Lead owns the life of the space. This person designs and runs the calendar of events, programmes, and rituals, and builds a community where residents, members, and guests actually want to show up, contribute, and stay.

Core expectation: The space should feel alive every week — with programming people talk about and a community that keeps returning.

Key responsibilities

Programming

  • Design and own a monthly and quarterly calendar of events, sessions, workshops, and rituals.
  • Run events end to end: concept, curation, speakers, logistics, hosting, and wrap-up.
  • Curate speakers, partners, and collaborators who raise the quality bar.
  • Track attendance, feedback, and cost per event; double down on what works and cut what doesn't.

Community

  • Be the face and first point of contact for residents, members, and regulars.
  • Onboard new residents and members so they feel connected within their first week.
  • Resolve friction early — conflicts, house rules, expectations, and belonging.
  • Build and maintain community channels, directories, and rituals that create real connection.
  • Spot and activate community members who can host, contribute, or lead.

Coordination and reporting

  • Work with ops for space readiness, content for documentation and promotion, and sales for partner-led events.
  • Maintain SOPs, run-of-show templates, vendor lists, and post-event reports.
  • Report weekly on events run, attendance, engagement, and community health.

Ideal candidate

  • Natural host — warm, energetic, and comfortable being the face in a room.
  • Strong organiser who can run multiple events without dropping details.
  • Creative curator with taste and a point of view on what is worth doing.
  • Good judgement with people; handles conflict calmly and fairly.
  • Experience in community building, events, hospitality, or campus/co-living programming preferred.

Success in this role

  • A consistently full, high-quality event calendar.
  • Growing attendance and repeat participation.
  • Residents and members report a strong sense of belonging.
  • Events are well documented and reusable, not rebuilt from scratch each time.
  • Community becomes a reason people join and stay.

Suggested performance measures

  • Number of events run per month vs planned.
  • Attendance and repeat-attendance rates.
  • Member/resident satisfaction and retention.
  • Cost per event and partner-funded event share.
  • Community-led events hosted by members.

Hiring assessment

  1. Design a one-month programming calendar for our space — what and why?
  2. An event has low turnout twice in a row. What do you change?
  3. Two residents are in conflict over shared space. How do you handle it?
  4. How would you get members to host their own sessions within 90 days?
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